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Dawsons receives Feefo Gold Trusted Merchant accreditation

Daniel Gumble
Dawsons receives Feefo Gold Trusted Merchant accreditation

Dawsons Music has been recognised with the coveted Feefo Gold Trusted Merchant accreditation for 2016 for ‘excellent customer service and product knowledge’.

The Feefo review system allows customers to leave reviews and score companies based on the service received. And, with 11 UK stores, Dawsons has consistently scored well with the independent review company, achieving an overall score of 97 per cent for 2016.

The Feefo Gold Trusted Merchant accreditation is only awarded to a select few businesses that have consistently delivered great customer service. Dawsons has invited its customers to post honest, with the positive feedback placing it in the top tier of MI retailers on Feefo.

Dawsons has said that it will continue to improve its service as it aims to reach a score of 100 per cent.
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Mark Taylor, managing director at Dawsons Music, said: “We are extremely proud of receiving the Gold Trusted Merchant accreditation from Feefo. We are here to serve our customers’ needs and to receive such positive feedback is a great feeling. Our team strive to ensure their service and product knowledge is second to none, and with this accreditation we feel we are on the right track to providing that exceptional customer experience that sets us apart.”

Tags: Retail , dawsons music , dawsons , feefo

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